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The Castle Fun Center Frequently Asked Questions

This is a short list of our most frequently asked questions. For any other questions not answered here, please contact us.

Is There An Admission Price For The Castle?

There is no admission price.  All attractions are priced individually, simply add any amount of money to a Castle card at any point-of-sale or kiosk at The Castle and let the fun begin!

We do not offer a wristband option, you just pay for the activities that you would like to do!  No advanced bookings needed or taken, just come on in during our regular hours of operation.

The Castle Fun Center Welcomes you with Plenty of Free Parking On Site!

With no admission charge or parking fee, The Castle Fun Center allows you to customize your fun anytime you want. Whether you have hours to indulge in all of our attractions, or just have time to drop-in for an hour to cure boredom for your kids–your fun is up to you!

You simply purchase a Castle Card and pay only for the attractions you would like to do.  Load any value onto the card and swipe the card at each attraction (including arcade games!) and the amount of the activity will be deducted from your cards’ balance.  You can put any amount onto a Castle card.  There is a $1 initial charge for new cards.

*Any unaccompanied minors must purchase a minimum $20 Castle card upon entry.

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Is The Castle Fun Center Open Year-Round?

Yes! Our indoor 50,000 square-foot facility is open year round.

The Castle Fun Center includes year round  indoor activities and Restaurant & Pub. Our outdoor activities are seasonally operated Spring thru Fall, weather permitting.  Our hours do change seasonally so please click here for our year-round hours of operation for our current hours.

Also, we are open most local school holidays, please click here for our upcoming school holiday hours.

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Do You Offer Discount Packages For Non-Profit Groups, Schools, Or Scouts?

Yes, The Castle offers discounts for certain non-profit organizations and schools, during our off-hours.

Please see our Groups Information Page for further information.

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What Forms Of Payment Do You Accept?

Cash, Visa, Mastercard, Discover, or American Express.

We do not accept checks. There is an ATM on the premises.

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What Are Castle Cards, Anyway?

A Castle Card is a rechargeable debit card that allows you to pay as you play.

Purchase a card for $1 and put on as little or as much as you want on the card. Just swipe your card at the scanner as you enjoy your attractions! Castle Cards never expire so be sure to keep yours with you! Unused points can not be refunded. Cards are used for all attractions and food, but are not for use to purchase alcohol, gratuity or to purchase any special or discounted packages. Learn more about Castle Cards here.

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How Can I Check The Balance Of My Castle Card?

Easily! Simply visit the Check Castle Card Balance page to check the balance of your card and to add money to your card.

At The Castle, there are balance readers available to swipe your card and check your balance at any time.

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Does The Castle Fun Center Sell Gift Cards?

Yes and Castle Cards are THE perfect birthday, holiday or any-time gift!

Finally, a gift that will be appreciated by anyone, Castle cards are appreciated by teacher’s for teacher appreciation gifts, by bus drivers, by parents, by kids, by grandparents and even the boss!  Give the gift of fun and memory making!

Purchase at any point-of-sale at The Castle or click here to purchase online!

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Can I Bring In A Cake And Have My Own Party?

There is no outside food or drinks allowed in the facility. If you are planning on dining in Jesters Pub, you may bring a cake, however, please read our policy on that below.

As much as we appreciate your wanting to host your own party at the Castle, please keep in mind that we are a party hosting facility. Table seating within the Castle facility is reserved strictly for Castle hosted parties. Thank you for your understanding.

In order to maintain a restaurant atmosphere, we must instill the following policies regarding bringing your own cake and hosting your own party in Jester’s:

  • Allotted table time is 1 hour and reservations are required. Additional table time is $75/hr (advanced reservation required as well).
  • All guests must be seated and participate in table service with a $40 table minimum required.
  • Please remember, this is a restaurant and we cannot have kids running in and out.
  • All gifts, cake, and possessions must stay at your table.
  • If bringing your own cake, there is a $1 per person cake plating charge.
  • 18% gratuity will be added to your check for your party.

If you are interested in booking a Castle Hosted Birthday Party, please check out our party packages here.

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Donation Requests

The Castle Fun Center is the Gold Sponsor of The Brian Ahearn Children’s Fund.

Any monetary sponsorship are donated exclusively to the BACF. For more information on this fund, please visit www.aboutbacf.org 

We do not offer cash sponsorships of individuals or organizations but feel free to let us know if you have an event coming up where we can donate a Castle card for raffle/tricky tray purposes.

DONATION REQUEST DETAILS

The Castle takes great pride in our support of qualified local (New York and New Jersey, under a 40 mile radius) nonprofit organizations and local schools in the form of Castle card donations for use in Tricky Trays, Auctions or Raffles.

All requests must be submitted at least 30 days prior to the event.  Please do not re-submit this form again if you have already sent us your request, thank you.

BEFORE SUBMITTING:

PLEASE CHECK WITH OTHERS IN YOUR ORGANIZATION WHO MAY BE REQUESTING DONATIONS TO MAKE SURE THEY HAVE NOT YET REQUESTED ONE FROM THE CASTLE ALREADY; we cannot continue to make donations when organizations make requests for the same fundraiser thru multiple people, thank you for your help and understanding in this.

Please click here to submit your donation request.

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Do You Have a Lost & Found?

LOST AND FOUND ITEMS:  Yes we do have a lost and found and we go thru every effort to return any belongings left behind to their owners!  We hope to return every item that is left here with it’s rightful owner!  However, given the amount of clothing and accessory items that are often left at The Castle, we are unable to store them all, so after 10 days any unclaimed clothing items are donated to the local used clothing charity bin.  Likewise, any unclaimed electronics or other miscellaneous items are also donated to local resources within 10 days.  Please call us as soon as possible at (845) 469-2116 ext. 0 if you believe you left an item behind, we want to find it’s way back to you!

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Are There Age/Height Requirements?

Yes! To keep everyone safe and abide by state regulations, we do have certain age and height requirements. Please understand that these requirements are to keep YOU and your children safe, they are requirements not recommendations.  Please find them listed below.

Mini Indy Go Karts; 5 years and older plus 42” or taller
Road Course Single Seated Go Karts; 54” or taller
Road Course Double Seated Go Karts; passenger 40” or taller and driver 18 or older
Slick Track Go Karts; 14 years and older plus 60” or taller

Bumper Cars; 5 years and older plus 42” or taller

Banana Squadron; 36” or taller

Dragon Coaster; 46” or taller to ride alone; 36” or taller with an adult

Free Fall; 46” or taller to ride alone; 36” or taller with an adult

Swing Ride; 46” or taller to ride alone; 36” or taller with an adult

Zip Line; 48” or taller to ride alone; 42” or taller with an adult

Smallest Roller Skating Rental Size;  toddlers size 8

Laser Tag; recommended for 7 years and older but open to all

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Additional Questions Or Inquiries?

For additional questions or inquiries about your next trip to The Castle, feel free to give us a call at (845) 469-2116 or contact us through our website.

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